Choose the support level that matches your operational needs. From basic help to fully managed infrastructure.
$30/mo
per workspace
Best for: Individual users with self-sufficient technical skills
Add Essential$80/mo
per workspace
Best for: Teams needing faster response and setup help
Add Priority$200/mo
per server / dedicated
Best for: Production workloads requiring hands-off operations
Add Managed Ops| Feature | Essential | Priority | Managed Ops |
|---|---|---|---|
| Response Time | 24-48 hours | 4-8 hours | 1-2 hours |
| Channel | Tickets | Tickets + Email | Tickets + Email + Phone |
| OS Installation | — | ✓ | ✓ |
| Security Hardening | — | ✓ Basic | ✓ Full |
| Monitoring | — | — | ✓ |
| Dedicated Manager | — | — | ✓ |